Refund policy

Returns are accepted within 30 days.

To start a return, contact us at contact@barkandwhiskersclub.com with your order number and the reason for your return. We will provide the return instructions and address.

To be eligible for a return, items must be unused, undamaged, and in their original packaging.

Return shipping costs depend on the reason for the return and will be explained when your return request is approved.

Once we receive and inspect the returned item, we will initiate the refund. The refund will be issued to the original payment method, and processing times may vary depending on your payment provider.

If your item arrives damaged or you receive the wrong item, contact us at contact@barkandwhiskersclub.com before returning it so we can provide the correct instructions.